About me

My Education & Experiences

“Morgan is a big team player and is always great to work with… Overall I’ve always found Morgan as a very approachable team member, open to feedbacks and someone who very well understands the criticality of her role.”
Manoj Sanhotra

Sr. Manager, Business Systems Analyst

From the Beginning

All the Titles I’ve had

Whatever I’m doing, I understand that it takes digestible content, engaging design, and a human-centered focus to create the best experiences. 

  • UX Manager
  • Researcher / Strategist
  • Information Architect
  • Senior / Lead UX Designer
  • Senior Copywriter
  • Reporter / Contributing Editor

My Different Roles

I started as a reporter (and laid out the pages) at a small newspaper, but then the industry died. I began freelancing; my work has been on radio, billboards, and regional/national marketing campaigns.

Tutor & Teacher

During the recession, I went to Plan B (Teaching). My master’s focused on 21st Century Skills (technology and globalization). During grad school I found UX, and decided to pursue technology outside the classroom.

Contractor & Leader

I contracted for my first few years to learn more about the different UX specialties. Then I had a small agency doing digital marketing and design. Now I am tackling big problems in big organizations.

Be Prepared: Less Stress and More Success for Digital Products

Columbus Web Group, 2017

Data-Driven Storytelling

Tuscarawas Arts Partnership, 2020

UX Framework

Interaction Design Association (IxDA), Columbus Chapter, 2019

What Your Website Needs

Business of Art, Wild Goose Creative, 2018

My Process

How I Get Things Done

U
Discover
Understand the goals and needs of stakeholders, customers, audiences, or users.
r
De-Risk
Collect data on how people interact with the information or systems for full picture.
c
Design
Create and iterate on solutions to understand the best outcome for all those involved.
R
Determine
Analyze which solution is best within the business and technology constraints.
v
Deliver
Provide deliverables needed for partners to ensure they will be successful.

I truly appreciate the time that Morgan and I had working together. I was able to learn a lot from her experience and insight as she worked with our customers and applications to improve the experience. Her ability to reimagine our data/flow and present other perspectives was wonderful to witness.

Matthew Hamilton

Director, Mobile & Integrate Technology

Jessi Toth

St Product Manager

Education

Master’s in Teaching
21st Century Skills (technology)
Study abroad: Universidade Federal do Parana, Brazil

Bachelor of Arts
Mass Communication and Social Issues
Professional Writing Minor

Professional Development

Nielsen Norman Group
DesignOps: Scaling UX Design and User Research, UX Management Specialty

Design Tradeoffs and UX Decision Frameworks, UX Management Specialty

LinkedIn Learning
Master In-Demand Professional Soft Skills

Speaking Events

Systems Thinking
Interdisciplinary Resources for Innovative Students, The Ohio State University, February 2020

Designing For Social Change
Interaction Design Association (IxDA), Columbus Chapter, November 2018