View my projects
Portfolio
The following case studies show the breadth and depth of work done in the last five years.
01
Creating A VIP Digital Experience
Resort company hired me as a UX strategist to create new user, business, and rebranding opportunities. View research, strategy, information architecture, branding visuals, and lo-fi mockups for website and mobile app.
Before (Previous Agency Design)
Before (Proposed by Product)
Enterprise Logistics Overhaul
Acting as researcher and designer (then manager), my team and I connected dots across 13 different projects that overhauled and recreated transporation and logistics management systems. View strategy, service design, and wireframes.
Saving Millions of Dollars
Acting as manager and designer, I pivoted a product to reduce time on task (saving labor costs) and found opportunites for my team to prevent millions in losses. View strategy, blueprints, and interactive prototype.
Before (previous knowledge)
Attracting New Users
Hired as a strategist to help create a business case for updating an international website. Developmed multiple new features to create more engagement and monetization opportunities. View personas, customer journey, strategy, and lo-fi wireframes.
05
Pilot Program Makeover
Acting as sole researcher and designer, I scaled a pilot program by creating cohesive and integrated solutions for onboarding, order management, and delivery. View customer journey, task flows, mockups, and prototype.
Testimonials
What former coworkers and collaborators have to say about me.
“Morgan is a big team player and is always great to work with. She’s focused on things like what the user is trying to accomplish in a given flow, what are their expectations and pain points. I also find artifacts produced by Morgan of high quality and accurately represents customers view point…
Overall I’ve always found Morgan as a very approachable team member, open to feedbacks and someone who very well understands the criticality of her role.”
“I can confidently say that she is a talented and dedicated manager whose well-rounded skillset added immense value to establishing UX within our organization. Morgan is an advocate for data-informed decision making and is skilled at strategizing and implementing innovative solutions.
Morgan single-handedly strategized a much-needed pivot within our product to improve processes and ROI.
“Morgan is a valued and talented partner. I recently worked with Morgan on a large project, with scope to replace an entire Logistics platform and she established a solid UX team and oversaw efforts to collect user input.
She also published an entire set of documents with executive overview and high level interface diagrams which portrayed the overall scope. A great advocate for the user experience and a great strategic vision.”